Return Policy
Last updated: December 31, 2022
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Return & Refund Policy
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Thanks for shopping at Primarily Hooves!
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If you bought the wrong product by mistake or no longer needed the product after it arrived, we are here to help!
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Returns
You have 14 calendar days to return a product from the date you received it.
To be eligible for a return, your product must be unopened and sealed.
Your product must be in the original packaging.
Your product needs to have a receipt or proof of purchase.
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Refunds
Once we receive your product, we will inspect it to ensure it has not been tampered with.
If your return is approved, we will initiate a refund to your original method of payment.
We will notify you when your return has been approved.
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Shipping
You will be responsible for paying your own shipping costs for your return.
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Contact Us
If you have any questions on how to return your product to us, contact us:
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Belgian Lane Farms, NFPO
2678 Sunnydale Road
Greeneville, TN 37743
United States